Frequently Asked Questions
All bookings offered are for private transfers and only official cars authorised by local transport authorities are used. Your group will travel in a vehicle for exclusive use. This allows you to avoid queues, save waiting times for other passengers and enable you to go straight to your destination without stopping.
We offer our services in many towns and destinations, which we continue to expand. In case you aren't able to find your destination or pick-up location details, give us a call at +852 97803183 and we will help you.
Yes, your credit card is processed by a completely secure server either by PayPal or a Globally Trusted third-party merchant. We don't have access nor do store your details anywhere.
The standard baggage allowance is a suitcase of maximum total size 140cm (height + width + depth) per passenger.
Please, book a vehicle with adequate capacity for the needs of your group. If the taxi you reserve doesn't have sufficient capacity, you may be required to pay for a second vehicle to be sent.
In our booking process you have the option of indicating if you have any special needs during your trip. If your extra baggage doesn't appear with the vehicle you've chosen or the option doesn't exist, please indicate your requirements in the comments of your booking. We'll look for the best solution and get back to you within one working day.
Yes, all of our private journeys take your group directly to your hotel/private address and in the same way, we'll collect you at the same spot on the day of your return journey.